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This will allow you to search all of your customers’ conversations in your website, look for issues and reoccurring complaints. With this device, you’ll have the power to repair the problems and improve your customers’ expertise. Tawk.to is a free chat widget for start-ups and small companies that don’t have a budget for this software program but. You can use it on your telephone as a cell app and in your laptop screen. It permits you to monitor your website visitors’ activity and chat with them